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Unable to access phone page

  • 13 April 2020
  • 2 replies
  • 1190 views

I have 2 users registered under same account. I am trying to see available phones after logging in to my self serve. A modal appears that wants me to select the user. Once I select the user page goes inaccessible and there is small blue box in the middle with no text and no way to go forward. I have tried it on chrome and firefox. Tried cleaning browsing data. Same result. What can I do about it?

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Best answer by Aaisha 13 April 2020, 18:23

Yes it is the same issue. I get the same blue screen if I access it through phone.  On laptop its a small blue box.

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Userlevel 7
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@Aaisha Is the issue the same as this persons here:

https://community.koodomobile.com/web-store-232904/website-issue-7797290

Is that the type of blue screen you see?

Yes it is the same issue. I get the same blue screen if I access it through phone.  On laptop its a small blue box.

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