Koodo Community
Question

Trying to buy a phone, my plan shows and blanks?

  • 15 October 2020
  • 2 replies
  • 30 views

My current plan is $50 for 5GB, unlimited, unlimited. Koodo site is broken? 

 


2 replies

Userlevel 7
Badge +4

Try clearing your browser’s cache and try again.  If that doesnt work also try another browser

Userlevel 7
Badge +4

Your current plan is showing as "No Tab "plan.

If you want to upgrade your phone on any Tab, then you have to pick a new plan.  It doesn't matter even if your plan is over than required minimum price. It's just their system. 

What happens if you choose a new plan? Still get error message?

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