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Trouble Registering for Self Service


I am having trouble registering for Self Service. I am on the "Get Started" page and have correctly entered my first and last name, and my phone number. However when I press the continue button it only reloads the same page and does not say what when wrong. I am using all the information exactly as it appears on my service agreement so I know it's correct. Does any one know why this is happening?

3 replies

Userlevel 7
That is strange. Try clearing cache and cookies or a different browser to see if that works. I believe IE (newest version) and the newest version of firefox are the recommended browsers. Google chrome works too. Let us know if you continue to have trouble.
Using Firefox seems to have worked. Thanks for the help.
Userlevel 7
Red wrote:

Using Firefox seems to have worked. Thanks for the help.

No problem Jason 🙂

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