Koodo Community

tracking # you say ......

  • 8 September 2014
  • 2 replies

why have a tracking system that never works ???? Been on the phone for 45min for someone to tell me that we have no idea where your S4 is !!!!!

2 replies

Userlevel 1
As far as I know there is no dedicated team that traces phones like that. You should always enable find my phone app or hangouts app (along with many other 3rd party apps) to protect yourself. You should always use those!
Userlevel 6
I think the OP is talking tracking his phone while it is being repaired. However unless koodo repairs their phones, which is very unlikely, then it must cross a number hands and I doubt they are all connected. @phil did you enter the # online? What did it say? Anything? Nothing?