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To suspend a phone online


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Userlevel 7
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This can be done in self-serve, and selecting "Suspend/restore a lost or stolen phone." You will however have to call in to remove the suspension. You will continue to pay your regular bill while the phone is suspended.
I am trying to suspend a phone on my account and I keep this message " Sorry, this subscriber cannot be suspended at this time."
Userlevel 7
Badge +4
Valerie wrote:

I am trying to suspend a phone on my account and I keep this message " Sorry, this subscriber ca...

Are you the account owner?

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