Koodo Community



The Koodo App does not work to see usage or billing details 70% of time? Annoying!

Everytime I tap Koodo app on my iPhone 5 it takes ne to the page where I can tap usage and Billing info, manage add on etc.. However I can not do anything after that.. Everytime I tap Usage or Billing ut is always come up as an error message..I am not connected to wifi and am sure Am on LTE or 3G everytime this happens...

2 replies

Userlevel 5
If this error message appears, try logging out and relogging back in. I used have this error too and I realized after I did that, the problem was solved. This is a common problem on the iOS I believe. For me, this error does not occur often anymore but I'm not sure about others. Nevertheless, logging in and out should fix it.
Userlevel 1
reinstall it!!!