I have one payment left on my previous tab for $21. Additionally, I currently do not have ANY balance owing.
I am attempting to pre-order the IPhone SE. The only options available are Tab Medium through self-serve but I would like to start a new Extra Large Tab. I do not have this option available, yet it is advertised on the Koodo website.
I thought maybe paying off remaining tab would allow me to have the option available but when I try to pay the remainder it does not allow me to.
Any help would be appreciated to allow me to give Koodo the $21 dollars I owe them to either begin a new Extra Large Tab or discontinue my service following my final upcoming bill payment.
I’ve been a Koodo customer for close to 10 years.