Koodo Community

Stop My Phone Services Please

  • 12 February 2021
  • 1 reply

I came out of Canada last April. Therefore, there is no way to stop the phone service because the phone is not available and the Facebook associated with the account has been deleted. In other words, I have paid for eight months without using the phone at all.

Help me

1 reply

Userlevel 7
Badge +4

You can create any facebook account again with minimal information or use twitter to DM Koodo. Say you're out of country and that you want to cancel. Also ask for as much refunded as you can since you haven't used it at all in 8 months. No guarantees but even one month would be better than nothing.

Next time in general you should speak up sooner. You could have gotten help 8 months ago.