Recently joined Koodo and have tried to login to self serve many times
However I keep getting the message
You're still waiting to be approved
Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.
Best answer by Helen Koodo
You can send us a private message on Facebook/ Twitter and we will be more than happy to help you.
The Self serve is a great tool that offers you many options:
- you can check your usage;
- you can make payments or payment arrangements ;
- you can change your rate plan;
- suspend or restore your lost or stolen phone and so much more.
You will save time and money because all these changes made on the Self serve account are free.
And by the way, thank you for choosing Koodo! Welcome! :)