Hi, I just switched from prepaid to monthly.
My phone is working fine but when I log into self serve, which I did using the same e-mail as my prepaid account, many of the options/pages are appearing as blank to me. I also never got an activation email when I set up this account. Based on other forum posts I've read with the same issue, it seems like I need a 'reset'? Could a Koodo representative please explain and do that for me?