Koodo Community

Self service for 7 lines

  • 6 February 2021
  • 2 replies

I have added 3 more lines to the 4 lines i currently have. When I access self serve, I can only see 6 lines and not the 7th one.

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2 replies

Userlevel 7
Badge +4

That’s correct, the maximum of Koodo lines is six. You will need to get the 7th line on a separate account, or contact Koodo to see if they can make an exception for you (I doubt that though).

Thanks for the reply. I have already reached out to Koodo and they have escalated the issue. Should hear back soon.