Koodo Community

Self serve won't let me remove add-on.

I asked to not have AppleCare but noticed I have it. When I try to remove it ,I get an error saying try later. Says it will cost me $10 to call and get them to do it. Will they waive the fee since it won't let me remove it?

2 replies

Userlevel 7
Badge +4
You have to call in to remove this add on.(Once you removed it, you can't get it back)
*611 from your Koodo phone, option 5 > keep pressing 0

They will not charge you for this call 🙂
Userlevel 7
Badge +4
Hey Brandi, just curious....you just added AppleCare very recently. Changed your mind on whether you want it?