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Self Serve registration does not recognize my name

when I registered for kiddo self serve & then went on to the next step, trying to log in- it said my username / email or password dud not work but when I tried to reset it said it did not recognize my name, why won't it allow me access? how can I restart and register ?

2 replies

Userlevel 7
Badge +4
Give customer service a call and they will straighten it all out for you.
Userlevel 3
Hey Amanda, You can find some useful info via the following link: http://koo.do/XqwgNd, in regards to any issues with Self Serve. If not, please give us a call *611 or 1-866-995-6636 as Paul mentioned and we'll get help you out. ________________________ If you see a good answer, give it a star.