Has anyone else had the problem with the self-serve website showing false information about their plan? I was under the impression after clicking on the 'view my rate plan' in the self-serve option that I had unlimited Canada wide minutes only to discover many hundreds of dollars worth of overage charges on my bills due to a work-from-home increase in phone usage. It is true that on my bill it says 500 min. But I assumed the self serve information was correct so I did not check my bills until today.
I have a screenshot showing the $40 plan with 'unlimited Canada-wide minutes' next to it.
I would have happily upgraded my plan if I had known I needed to.