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Self serve plan changing


Is there a fee if I change my cellphone plan? I read that if I change my plane by myself via self-serve it is free but do I have to do I during a specific date (i.e. when the month ends) ? Thank you 🙂

6 replies

Userlevel 6
It's best to change during the last day or two of your current cycle to minimize prorated charges.
Userlevel 7
Badge +4
You can change it yourself at any time via Self Serve. There's no fee. Keep in mind that you can only do this once per month.
John Burke wrote:

It's best to change during the last day or two of your current cycle to minimize prorated charges.

Thanks a bunch 🙂
John Burke wrote:

It's best to change during the last day or two of your current cycle to minimize prorated charges.

John, When is the best day to change plan in my case? my billing cycle start 17th of the month but 17th of March is Sunday. so ,best would be Friday 15th or Sat 16th? Thanks.
Userlevel 6
John Burke wrote:

It's best to change during the last day or two of your current cycle to minimize prorated charges.

Saturday would be best, you can do it online.
John Burke wrote:

It's best to change during the last day or two of your current cycle to minimize prorated charges.

Thanks John.

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