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Self serve page cannot be found


New to Koodoo - I have just registered for self serve and when I try to log in I get a Page Cannot Be Found error message. I have tried on both my phone and pc. Any ideas?

7 replies

Userlevel 3
Works for me: https://secure.koodomobile.com/sso/UI/Login?realm=koodo&locale=en&goto=&encoded=false Tryit and let us know.
Thanks, but still getting same error with that link.
Userlevel 3
Suzanne McNeil wrote:

Thanks, but still getting same error with that link.

What browser are you using? Try Chrome or Firefox. Empty history as well before you try again.
Userlevel 3
Suzanne McNeil wrote:

Thanks, but still getting same error with that link.

Try this as well: https://selfserveaccount.koodomobile.com/my-account/init Everything works for me, that why I wonder it;s browser that's having challenges.
Userlevel 3
Suzanne McNeil wrote:

Thanks, but still getting same error with that link.

Hello Suzanne,

Here's how you can clear your browser's cache, cookies and history http://koo.do/1FyMeG8,

Let us know if this works!
Suzanne McNeil wrote:

Thanks, but still getting same error with that link.

I have the same problem too, with both Safari and Chrome. I cleared my cookie but the page still cannot be loaded :( 
Userlevel 7
Badge +4
Are you prepaid or on a monthly plan?

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