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Self Serve JUST letting me change email


I'm not able to use the self serve. I have been trying to access my koodo self serve lately--with both Chrome and Safari--but whenever I log in, I just get to the My Profile tab where I can only change my email address/passwords etc. I want to view my bill and actually use self serve! Suggestions?
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Best answer by Ahmad 19 May 2014, 15:04

It sounds like the account was disaccosiated with the self-serve account. A quick call to *611 and they can fix it within 5-10mins Is there an option when you log in to link an account or anything?

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Userlevel 7
It sounds like the account was disaccosiated with the self-serve account. A quick call to *611 and they can fix it within 5-10mins Is there an option when you log in to link an account or anything?

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