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Self Serve App for Windows Phone


it would be nice if koodo had a mobile version of the website so i could pay my bill with my phone easily

11 replies

You mean the Self Serve app that you can download to your phone?
Marcus Fenix wrote:

You mean the Self Serve app that you can download to your phone?

it is not available on windows phone 8
Userlevel 5
Marcus Fenix wrote:

You mean the Self Serve app that you can download to your phone?

Not that I think your idea is a bad one William, but maybe your bank has an app? I use my banks app to make payments on my bill all the time (even though the Koodo app is available on my device).
Userlevel 1
Marcus Fenix wrote:

You mean the Self Serve app that you can download to your phone?

Touche. We were unaware of that fact.
Userlevel 1
What a fantastic idea
Userlevel 5
Thank you for your idea, Starfox. There were others that also suggested it as well.  We've did the math and found that there's a substantial cost behind developing the app and we currently don't have enough customers on the Windows phone to build a case for it. For this reason, a Self Serve app for Windows is not currently planned in 2013.
Jorden, what an excellent alternative to paying your bill. I wasn't aware of either!

Userlevel 1
Sumaya K. wrote:

Thank you for your idea, Starfox. There were others that also suggested it as well.  We've d...

Thanks but William Raymond gave the idea, not me 😛
Userlevel 6
Sumaya K. wrote:

Thank you for your idea, Starfox. There were others that also suggested it as well.  We've d...

Sumaya, there is some food for thought in William's idea though! Having a mobile version of Koodo's website would accomodate [i]all mobile platforms in one fell swoop, past, present and future. I agree developing a specific app for a specific platform takes time+money, but having a mobile version of the website is something I really believe Koodo should look into! 🙂
Userlevel 5
Sumaya K. wrote:

Thank you for your idea, Starfox. There were others that also suggested it as well.  We've d...

Yeah Sumaya I agree that a mobile self serve site would be nice (wasn't there already one before the apps came out?), and I do all my banking via the RBC app these days 🙂. In fact I FOUND the mobile site! selfserve.koodomobile.com However it doest have the option to process payments, just view current amount owing. Maybe since the foundation is already there an overhaul is due?
Userlevel 6
Sumaya K. wrote:

Thank you for your idea, Starfox. There were others that also suggested it as well.  We've d...

Let's vote for this 🙂
Userlevel 5
Sumaya K. wrote:

Thank you for your idea, Starfox. There were others that also suggested it as well.  We've d...

Oops, thanks Starfox for the clarification! 😉

Based on what I'm hearing, the ask is to add the payment option on the mobile self serve. Ok, I'll put that on the list of ideas I'll take to the team. Feel free to vote on this so that we get more interest.

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