After the last "Congratulations, your plans are all changed" email fiasco, I would suggest Koodo be a little more cautious, like the banks. If they want to send a "near your limit notice" that requires no response to my general email, fine. But if they really want to contact me regarding my account, I would suggest they send an email telling me to log into self-serve and check the secure messages section [which of course does not yet exist]. Are you listening? Already questions are circulating regarding survey emails some people have received. Koodo has enough staff to check it out without my having to post any links to this board itself. If you agree with this idea, please give it a boost.