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Repair saying no active repair under repair #


Every time I try to track my repair through self serve it tells me there are no active repairs so when I typed in my repair number it told me there was no active repairs under this number. Is this common?

2 replies

Userlevel 7
Badge +4
I dont believe that it is. You can provide the repair number here for a rep to look into or you can send a private message to Koodo via Facebook Messenger or DM via Twitter with your repair number and they can look into it.
11552082 that is the repair number on my receipt

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