I am trying to Register my Phone, however when I input my account # the Koodo assistant sends the code to another e-mail which I don’t recognize. What can be done about this?
Best answer by Dinh
It would send the code to the email associated with the account number. If you believe the email was wrong, you would have to contact Koodo directly and ask a rep to verify. I would suggest you chat with a social media rep via Facebook messaging https://www.facebook.com/Koodo or twitter https://twitter.com/koodo
Alternatively, you could schedule a callback with the digital rep.
