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Registering my Phone with Koodo for e-mail

  • 26 February 2021
  • 2 replies
  • 36 views

I am trying to Register my Phone, however when I input my account # the Koodo assistant sends the code to another e-mail which I don’t recognize. What can be done about this?

 

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Best answer by Dinh 26 February 2021, 19:55

It would send the code to the email associated with the account number. If you believe the email was wrong, you would have to contact Koodo directly and ask a rep to verify. I would suggest you chat with a social media rep via Facebook messaging https://www.facebook.com/Koodo or twitter https://twitter.com/koodo

Alternatively, you could schedule a callback with the digital rep.

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Userlevel 7
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It would send the code to the email associated with the account number. If you believe the email was wrong, you would have to contact Koodo directly and ask a rep to verify. I would suggest you chat with a social media rep via Facebook messaging https://www.facebook.com/Koodo or twitter https://twitter.com/koodo

Alternatively, you could schedule a callback with the digital rep.

Issue has been resolved, Thank-you All

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