Koodo Community

Community

Solved

Reactivation after Season Hold related questions


How do I go about reactivating a phone that is currently under season hold? How long does it take for the reactivation take in order for me to start using my phone? Can it be done online?

2 replies

Userlevel 7
Should be able to do it online by switching to a current plan. Log onto Self Serve and change it there.
Userlevel 5
Jonathan I wrote:

Should be able to do it online by switching to a current plan. Log onto Self Serve and change it ...

You can also do it at a Koodo Store or by calling but there may be a fee that may be charged to your account if you call in. Self Serve is easiest option.

Reply