Hi, I have cancelled my account and I want to reactivate it before 90 days. But the KOODO CALL CENTER specialists and Reps are not available due to COVID-19 staff reduction and busy time. How I can reactivate my account online (with the same phone number and on my previous sim card)?
I went online and I could choose a plan on the SHOP>PLAN part. But when I go to MY CART to order, I have to order a NEW SIM CARD to be mailed to me. I need to use my previous sim card. At the same time, while ordering online, the site stops working and buffers when it reaches to BUY A NEW SIM CARD. Thanks for your help.