Koodo Community

Problem when trying to change rate plan

  • 28 April 2020
  • 1 reply

I am trying to change the plan for the phone number on my account to the plan with 5Gb of data and unlimited call and text for $50. However, every time I try it I get an error  “Oops! Something went wrong. Don't worry, we're working to fix it. Please try again. “. I have tried multiple different devices and browsers. Please help.

1 reply

Userlevel 7
Badge +4

@stefanHey  Let us give you a call in the next hour.