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problem to log in due to change of email address


I have changed email address and not sure if I have changed my log in account email address properly. As a result, I have problem to log in.
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Best answer by Sophia 2 April 2013, 02:32

Hi Frances, Did you try to click either "Forgot your username" or "Forgot your password" to see if you could get back in? If that fails, don't hesitate to call Koodo (*611) or send them an email, they'll help you out. In fact I just changed my email address today with their help 😃

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Hi Frances, Did you try to click either "Forgot your username" or "Forgot your password" to see if you could get back in? If that fails, don't hesitate to call Koodo (*611) or send them an email, they'll help you out. In fact I just changed my email address today with their help 😃

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