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Problem accessing Prepaid Selfserve using Firefox


Userlevel 2
When I try to access the Prepaid Selfserve page using Firefox, I get the following error: "The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." No problems when I use IE or Chrome. Not sure what the deal is about cookies. Anyone else?

4 replies

Userlevel 5
Its probably your firefox setting...
Userlevel 2
Du wrote:

Its probably your firefox setting...

What setting that would be, would appear to be the issue. This is the only page giving me problems when using FF.
Userlevel 6
Du wrote:

Its probably your firefox setting...

I am using Firefox and it works OK for me. Try deleting your saved cookies for this site, and clear your cache. You can also try the Ctrl-F5 trick to force it to reload.
Userlevel 7
Badge +4
it should work with Firefox as it is noted on the page

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