At around 10:30pm EST, I ported my prepaid Koodo number to my postpaid (monthly) Koodo plan. It has been two hours and the porting still has not been successful. I am concerned because when I try to call my prepaid number I get "6UT2: The number you have called is not in service." However, all calls and texts are going through fine to my postpaid number.
I'm worried about losing the prepaid number as it is my primary contact number that I've had for over 6 years. I've ported numbers with Koodo before but this is my first time experiencing something like this.
Should I just wait it out or call Koodo?