Koodo Community
Question

Porting current cell phone to new koodo account

  • 13 November 2023
  • 1 reply
  • 24 views

Good day.

 

Signing up a new person to koodo. He isn’t too tech savy so I am doing the online portion for him. He would like to keep his current cell phone number and has not cancelled with that provider yet.

Can anyone advise the process if I do this online for him? 

 


1 reply

Userlevel 7
Badge +4

So, your friend need to create self serve once he gets Koodo SIM. Koodo will send you an instruction how to create the self serve.

Then once it's done, you/he starts initiating porting.

Here is a link about porting :

https://www.koodomobile.com/en/help/moving-your-number-koodo?search_api_views_article_search_fulltext=Porting

Let us know if you have more questions 

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