Koodo Community
Question

please change my perk

  • 10 November 2023
  • 6 replies
  • 70 views

Please change my perk , I can’t change it to another, I want the unlimited pack distance calls 


6 replies

Userlevel 7
Badge +4

Which plan are you on and currently which perk did you have?  

As well, is your plan eligible for the unlimited international long distance perk?

Userlevel 7
Badge +4

Hi @Miguel1299 

Just to confirm, are you looking to add  the Unlimited Long distance pack as free perk on the line ending in *65?

Yes please , take out the speed boost I already have the 5g plan on koodo

@Flo Koodo please

Userlevel 7
Badge +4

I’ve flagged a rep to assist. Sorry to see it got missed for a few days. I’d like to keep it in one thread, soI see that in another you said your plan isn’t working? Is there some other issue happening?

Userlevel 6
Badge +4

Hi @Miguel1299 

Sorry for the late reply here.  I made a request for the perks to change from the Speed Boost to the Unlimited long distance Pack. This was for the confirmed number ending in #65

The approximate time-frame for this to be change would be up to 7 business days however it might be even faster than that. 

 

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