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Plan Change on One of Two Phones?

  • 30 August 2012
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I have 2 phones on my account, one BlackBerry and one HTC. I was just trying to change the plan for the BlackBerry, as the most recent bill did not seem to have it signed up for the plan I thought I requested, however now I'm concerned I changed the plan for both phones or the wrong phone? The system for dealing with one or the other is a bit unclear. Can you confirm I changed only the BlackBerry's plan?
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Best answer by Ahmad 30 August 2012, 18:43

When you log into self-serve, just above the "my profile" and "koodo tab" there is a drop down menu to navigate between your different phone lines. You can navigate between both lines to confirm what plan each one is on.
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When you log into self-serve, just above the "my profile" and "koodo tab" there is a drop down menu to navigate between your different phone lines. You can navigate between both lines to confirm what plan each one is on.