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i paid yesterday at credit union,why does my bill not reflect the e- payment.

4 replies

Userlevel 7
Badge +4
It takes a few days to process.
Userlevel 7
Badge +4
It might take a few days for your payment to be registered, Ralph. If it was urgent, you can call Koodo to tell them you made a payment 🙂
Userlevel 7
Badge +4
It usually takes a few business days for any payment to be shown in your Self Serve.
Userlevel 7
Hi Ralph, As the other mobile masters have stated it does take a few days (I believe I saw a Koodo employee mention it can take up to 5 days for the payment to appear in self serve). This is typically what happens for any bank/credit union payment. If you pay by credit card, the payment shows up immediately in your self serve account. Hope this helps!

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