Koodo Community

Order placed on December 31. Order still stuck on Approved

Can someone check the status of my order? its been on Approved for a long time.

Order Number: HFO22762701

I ordered a Samsung Galaxy S9 Grey

Thank you!

1 reply

Userlevel 7
Badge +4
Hey @ShyGuyFTW - I do see that the order was placed on Dec. 31, but the phone you ordered is currently on back order, hence the delay in getting the order finalized and shipped out. Current status shows that it may take 3-5 weeks for orders to be shipped out. You'll be notified via email once the order is processed for shipping and is ready to be sent out.