Koodo Community
Question

Oops! something went wrong, offer details not available. please try again>

  • 20 November 2021
  • 2 replies
  • 32 views

Hello,  I was koodo customer a few years ago.  I’m trying to purchase a new device and plan but every time I try to check out my order I get this message:

“Oops! Something went wrong, offer details not available. Please try again>”  

 

 


2 replies

Userlevel 7
Badge +4

I would suggest you try on different browsers or different devices and see if the issue follows. You could also try to clear the cache of the current browser and see if that helps.

Userlevel 7
Badge +4

Hello,  I was koodo customer a few years ago.  I’m trying to purchase a new device and plan but every time I try to check out my order I get this message:

“Oops! Something went wrong, offer details not available. Please try again>”  

Which offer are you trying to get? Can you provide us with a screenshot of the error message? 

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