So long story short, im moving from videotron to koodo and i want to port my number since iv'e had it for many years, and i didn't realize that my bill for next month (videotron) is in like 9 days and i just bought the plan so i was wondering if there was a way to port a number before the sim arrives (in case C.P. doesn't bring it in time) (also because it doesn't appear in my account yet) or do i just have to wait.
thnx in advance
Best answer by Dinh
Have you received an activation email from Koodo and did you have access to Koodo selfserve?
You need to access to selfserve and you Koodo account must be activated first before you can port your Videotron number into Koodo.