Koodo Community
Solved

Number Change


Self serve keeps saying the session is expired and I must sign again when trying to change my number. How can i fix this when i'm clearly in my account profile?

5 replies

Userlevel 7
Badge +4
Try changing browsers if your on PC. If your using chrome try Firefox or whichever your comfortable with. 

If your using the app, close it and re open it/try it again. 
Chadwick wrote:

Try changing browsers if your on PC. If your using chrome try Firefox or whichever your comfortab...

Thanks for the help, i'll have to call in on this one.
Sorry, your session has expired. Please return to the main page and login again. Thank you ........same for Chrome and Explorer multiple attempts on different days.
.......Also on Safari
Userlevel 7
Badge +4
I hope you'll find a solution to your problem. If not contact the via FB.

Reply