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Not able to change to $25 plan.


So today I was trying to downgrade my Koodo plan from the $60 2GB plan to the $25 talk and text only plan but when I went through the self serve it was missing. I was wondering if anyone else was having this problem because I don't want to have to pay Koodo $10 just to downgrade my plan.

Thanks,
Ryan 

4 replies

Userlevel 7
Badge +4
If you cant do it yourself on self serve, there is no $10 fee.

Just let them know you dont see it on self serve
Dennis wrote:

If you cant do it yourself on self serve, there is no $10 fee.

Just let them know you dont see i...

I will give it a try. Thanks for the reply.
Dennis wrote:

If you cant do it yourself on self serve, there is no $10 fee.

Just let them know you dont see i...

They changed my plan and they did confirm that I would not be changed for the change. Thank you for the help. 
Userlevel 7
Badge +4
Dennis wrote:

If you cant do it yourself on self serve, there is no $10 fee.

Just let them know you dont see i...

Just a note. This $25 plan is NOT Canada wide. Your 100 minutes are local calls only. If you make long distance calls, then there will be long distance charges.( $0.5/min)

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