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New phone, "Swapping Mobile Phones"

  • 4 November 2012
  • 4 replies

I want to buy a new phone. New phones come with a new sim card, so I assume the new plan I will order will be on that sim card. Then will I have to 'Swap Mobile Phone' so the new phone is on my account? What Happens to my old sim card once I swap to the new sim card?

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4 replies

Userlevel 5
I don't fully understand your question but if you receive a new sim card with the same number and everything, your old sim card will be nothing. It cannot be used.
Userlevel 6
Hi there, if your new phone requires a Micro SIM or Nano SIM, you’ll indeed have to enter the new SIM card number on the page indicated on your screenshot. If the new phone uses a regular SIM card, you won’t get a new card. Simply insert your current card in the new phone and you’re good to go 🙂
good , i try