Koodo Community

New Phone Activation

  • 11 October 2020
  • 2 replies

I am a long time monthly customer and I just received my new phone (Moto G Fast) in the mail with a new SIM card. I have put the new SIM card in the phone and now I’m not sure how to activate my new phone. I want to transfer my old phone number from my old phone to the new phone. I have no idea how to get started. I appreciate any help!

2 replies

Userlevel 7
Badge +4

Use the old SIM card and keep the new one as a spare


Userlevel 7
Badge +4

Just keep in mind that SIM card do have an expiry date from what I recall? Correct me if I’m wrong tho!