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I am a new customer. I just bought a new phone and sim. I can’t get past the check out part for the billing info. It’s asking for a phone number. I don’t have a phone number.

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Best answer by Robert T 4 June 2021, 16:10

That’s okay… it’s just a number in case Koodo needs to contact you. In fact I’m not even sure if it’s ever used… so just give a friend’s number, or family, or even a fake number (I guess that is okay Koodo?) :)

I’ve heard some times it is used in critical situations (fraud, credit checks, order cancelled, etc) 

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Userlevel 7
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That’s okay… it’s just a number in case Koodo needs to contact you. In fact I’m not even sure if it’s ever used… so just give a friend’s number, or family, or even a fake number (I guess that is okay Koodo?) :)

Userlevel 7
Badge +4

That’s okay… it’s just a number in case Koodo needs to contact you. In fact I’m not even sure if it’s ever used… so just give a friend’s number, or family, or even a fake number (I guess that is okay Koodo?) :)

I’ve heard some times it is used in critical situations (fraud, credit checks, order cancelled, etc)