Koodo Community

Community

Solved

Need to access online account


I have juts gotten a koodo phone and I have no idea how to log into the account online.
icon

Best answer by Camilo_A 25 June 2013, 01:10

Hi there William... When you got your phone you must've provided your e-mail address and then Koodo sent you an e-mail to create your Self Service account... If you do not have access to that e-mail, Feel free to call Customer Service, they will set up your Self Service profile, an e-mail will be sent and you will need to follow the instructions on the one that says "Complete your Self Serve registration" You will need the PIN number to complete the process... *611 from your cellphone or 1-866-995-6636 from a Land Line

View original

1 reply

Userlevel 6
Badge +4
Hi there William... When you got your phone you must've provided your e-mail address and then Koodo sent you an e-mail to create your Self Service account... If you do not have access to that e-mail, Feel free to call Customer Service, they will set up your Self Service profile, an e-mail will be sent and you will need to follow the instructions on the one that says "Complete your Self Serve registration" You will need the PIN number to complete the process... *611 from your cellphone or 1-866-995-6636 from a Land Line

Reply