Koodo Community



My phone won't work

I went online to activate my Koodo phone. I entered my sim #. entered the phones imu #. got the unlimited text & local calling option. picked a phone #. paid with my visa card. And my phone still doesn't work. How do I make it work?

2 replies

Badge +4
Best to call Koodo. Either *611, option 6 (tech support) or call 1-866-995-6636 from a landline phone in case tech support needs to perform troubleshooting steps with your phone. Might also take a little time for the activation to process.
The same thing just happend to me, it says I can't call , for emergencies only, I'm gonna call them tomorrow because they were closed when I called