Koodo Community

Community

Solved

My phone was stolen, I suspended my service and now it won't let me see how much my tab is or see my usage, what should I do?


Stolen phone

3 replies

Userlevel 7
Badge +4
Are you able to log into your account Karman?
Yes but I can only see my last bill, nothing else.
Userlevel 6
That's odd! If you're looking for information that's not available on your self-serve don't hesitate to contact us via a private message on Facebook or Twitter and we can assist and investigate further. Thanks! 

Reply