Koodo Community



Moving the number

I have telus contact and it is not ended yet. so I got Koodo account. After finishing telus contact on next month, I want to move my telus number to Koodo. However, I do not know. Could you tell me how to move the number through the Internet?

3 replies

Userlevel 2
Once you have a registered account and are logged in, Mobile Phone > Change number > option 2.
Userlevel 7
Make sure you have your account number from Telus. That's the safest and guaranteed way to port a #. Using the serial # of your old phone works too, but sometimes it doesn't. Don't bother using the PIN #; I've never gotten it to go through.
Userlevel 7
Badge +4
Hey Justin, if you have time to read this, it would be a good start : http://help.koodomobile.com/getting-started-with-koodo/moving-your-number-to-koodo-new/how-do-i-move-my-number-to-koodo