I know prices go up, but I think a 20% increase is outrageous. We have a couple of cell phones with Koodo and to have both phones go up by 20% is a little excessive!!!
It seems Koodo (realy Telus) does not care about customer loyalty - will have to check out the competition!!
Best answer by Mayumi
Ours started as a $20 per phone plan a few years back, however, when we changed to newer model phones they jacked the rate up to $25. I guess because we have not upgraded to newer phones lately they now want $30 per phone.
What phone did you buy? Did you buy it on Tab? If you used the Tab, then minimum requirement to use Tab basic is with plan $25 and over.
Did you see buy outright option? If you bought it outright, then you should be able to keep your plan.