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Marcos was AWESOME


I was just on the phone with "Marcos" in customer service. He was fantastic and I wanted to send a thank you to him. I spoke to him today, Sunday September 24th at 10:10am EST. He sounded like he had a Russian type accent so hopefully you are able to track him down. Maybe he was in Romania?? So happy with how he spoke, level of expertise and his professionalism.

5 replies

Userlevel 7
Badge +4
Hello Steve,

I'm sue an employee will see that and will give him the praise he deserves! 
Userlevel 6
That's awesome to hear Steve! Another reason why Koodo is consistently rated among the top in Customer Service!
Userlevel 6
Nice! Thanks for the thread! I'm glad their service exceeded your expectations. I've only dealt with customer service once so far, and they were great.
what is the call back number or link?
Userlevel 7
Badge +4
narges wrote:

what is the call back number or link?

What would you like? Can you start a new thread and let us know what issue you have?

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