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Make self-serve site mobile friendly.


There's no app for self-serve top-ups, etc, but at the very least, it would be great to have the self-serve site work under mobile. The Koodo main site is optimized for mobile, let's get the self-serve working on smartphones too!

9 replies

Userlevel 3
There is a mobile site for self serve just doesn't auto load for mobiles it seems. Try the below link, it is what I use on my WP device. I'm not familiar with prepaid self serve but hopefully this will give you some options for your account https://selfserve.koodomobile.com/index.htm?lang=en
Sorry, I should have specified that I'm looking for pre-paid self serve.
Userlevel 3
Michel Vrana wrote:

Sorry, I should have specified that I'm looking for pre-paid self serve.

No worries, Was aware your looking for Prepaid but forgot they are 2 separate portals.
Userlevel 5
Michel Vrana wrote:

Sorry, I should have specified that I'm looking for pre-paid self serve.

Maybe it's time for Koodo to make a Pre-paid Self Serve application as well? Although, the postpaid one still has a few bugs in it.
Userlevel 7
Badge +4
Michel Vrana wrote:

Sorry, I should have specified that I'm looking for pre-paid self serve.

The Android one works flawlessly since the last update, what bugs are present in the iPhone app John Lee?
Userlevel 7
Badge +4
Michel Vrana wrote:

Sorry, I should have specified that I'm looking for pre-paid self serve.

The bugs aren't with the iOS app, as the same thing happens to me sometimes whether on iOS or Android. It just refuses to display the requested info.
Userlevel 7
Badge +4
Michel Vrana wrote:

Sorry, I should have specified that I'm looking for pre-paid self serve.

Oh haven't experienced that on Android personally, use to happen on the old version but since they updated with the new format I haven't had any issues what so ever
Making a mobile-friendly site would be less resource intensive than developing an app. So Koodo, how about it? Mobile-Friendly site for prepaid self-serve?
Userlevel 7
Badge +4
Michel Vrana wrote:

Making a mobile-friendly site would be less resource intensive than developing an app. So Kood...

It is mobile friendly I use my mobile devices browsers to access self serve all the time without any issues. Try using Firefox browser and you can add an add on to the browser from their add on store that will open Web pages as desktop view by default which makes it even easier.

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