Koodo Community
Question

Live Person

  • 29 July 2020
  • 4 replies
  • 89 views

Hello,

 

What number can I call to get in touch with a live person? Their chat now option is not helpful for me.


4 replies

Userlevel 7
Badge +4

@Bre123  You can always request a callback via our chat. That said I see you are looking for a refurbished iPhone. The current inventory has the below:

https://www.koodomobile.com/phones/iphone-se-2ndgen-cpo

They do change when we get more unit back so worth checking, or just simply taking the SE.  Did this help? 

Thank you that is helpful! I also purchased a Samsung phone and I think I prefer apple and I’m looking into possibly returning it. I also changed my plan over 14 days ago and it wont let me change it again. Any help?

Userlevel 7
Badge +4

@Bre123 Looks like you bought the phone earlier this month. Depending on where you bought it return policy may vary. As far as your rate plan pls send us a direct message on facebook so we can authenticate your account and help out.

Thanks!

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