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Why can't you have a live chat? It's hard to get in touch with. This alone is a reason to change service

9 replies

Userlevel 7
Badge +4
Two words: facebook messenger.
Userlevel 3
Timo Tuokkola wrote:

Two words: facebook messenger.

With all the privacy concerns as of late it is a little surprising Koodo is sticking to social media for support.
Userlevel 7
Badge +4
If you think this is enough to change your service, then good luck to where ever you end up.

let us know if you need help porting over to another carrier
Userlevel 7
Badge +4
You have your own live chat over here! What can we help you with?
Hello I need some help. Is it possible to put a seasonal hold on my plan while via self serve?
Userlevel 7
Badge +4
Jay Rao wrote:

Hello I need some help. Is it possible to put a seasonal hold on my plan while via self serve?

Nope, you would have to contact Koodo for that.
Jay Rao wrote:

Hello I need some help. Is it possible to put a seasonal hold on my plan while via self serve?

hi

Jay Rao wrote:

Hello I need some help. Is it possible to put a seasonal hold on my plan while via self serve?

I want to remove one of the phone from my account

Jay Rao wrote:

Hello I need some help. Is it possible to put a seasonal hold on my plan while via self serve?

You have to call Koodo to cancel a line. *611 from your mobile phone.

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