Best answer by Allan M
I know you'll probably mention that koodo is a self serve brand and should fix it but you and I both know the answer is, that's the old self serve that is mostly now not supported, the feature is not currently available in the "new" self serve, and you'll have to contact customer service to do this if you wish.I wasted ~20 minutes on the phone just to add the Pay-Per-Use Intl Long Distance add-on when it should take seconds. Not wasting more time on this.
Facebook messages? They take little to no time at all to type and send at all and someone can help you that way?