Koodo Community

Community

Solved

Late Fees


Hi, I paid my bill on time but it is still showing as unpaid. The money is gone from my bank account so I want to know whats up so I dont get anymore late fees.

8 replies

Userlevel 4
That would be because the payment didn't post until after the due date. bank payments take 3 - 5 business days to post to Koodo.
Userlevel 7
Badge +4
As long as the information from the bank shows that the payment was made before the due date there will be no late fees.
Userlevel 4
Timo Tuokkola wrote:

As long as the information from the bank shows that the payment was made before the due date ther...

I keep forgetting about that one. Does it still count if the payment was made ON the due date?
Userlevel 7
Badge +4
Timo Tuokkola wrote:

As long as the information from the bank shows that the payment was made before the due date ther...

That's why you shouldn't split one brain between two heads Beeble-brain 😉 On the due date is still on time so, yes, no late fees.
Userlevel 7
Badge +4
Timo Tuokkola wrote:

As long as the information from the bank shows that the payment was made before the due date ther...

Great. Now I have "yes, we have no bananas" running through my head.
Userlevel 4
Timo Tuokkola wrote:

As long as the information from the bank shows that the payment was made before the due date ther...

It's not my fault that my direct ancestors are also my direct descendants...or was it. I can never remember.
Userlevel 7
Badge +4
Timo Tuokkola wrote:

As long as the information from the bank shows that the payment was made before the due date ther...

Get out the thinking cap and the lemons.. ^_^
Userlevel 4
Timo Tuokkola wrote:

As long as the information from the bank shows that the payment was made before the due date ther...

I used the last of the lemons when I couldn't find the remote...

Reply